CLIENT FEEDBACK

Find out below what past client's have said about their overall experience when seeking TFJ services.

Updated: August 2021

The Flawed Journey's support is so flawless for me. Emma,  it's founder, is one of the most empathetic people I have ever met. She is so caring and helpful; lent her ears whenever I needed and she ensured to help in all walks of life.

- India

 I have nothing but great things to say about the flawed journey. Emma is my therapist, she is amazing. She makes me feel so at easy, very comfortable with my emotions and makes me feel like I am not alone with everything I’ve experienced. I definitely would not be where I am today, if it was for Emma guiding me in the direction, and helping me find peace and solutions to my needs. Thank you so much.

-Northern Ireland

Emma was amazing, easy to talk to and I felt like she really understood. She provided me with an insight into my own feelings and trauma that help me on a daily basis. I now understand much better why I feel the way that I feel about past events. I look forward to returning to therapy with Emma this year. The fact that I could do this online made it so much more accessible to me.

-Sydney, Australia

I never knew I needed a therapy until when one of my mates mentioned that I needed it as I was at my rock bottom. I came across Emma on Facebook and she was a sign that I really needed to talk to someone. I finally have the courage to do so much and Emma was a God send. I am so grateful for her help and having sessions with her really helped me be a better version of myself. I wouldn't do it with anyone else.

-Singapore

Very comforting experience and really enjoyed speaking to my therapist Emma.

-Singapore

I reached out to Emma when I felt overwhelmed by a personal loss, anxiety from the COVID-19 situation and relationship troubles. She was able to help me structure my thoughts and guide me to deal with the issues one by one. She gave me a safe space to open up, which I was a little apprehensive of when I started. Kudos!

- Singapore

My sessions with Emma have been so helpful for me! Going into a session often feeling overwhelmed, I finish with a sense of clarity and what I’m struggling with seems less daunting. Emma has helped me with rationalising my thoughts, providing me with various steps and tools that I can now automatically jump to using when I find myself struggling with anxiety. I feel more aware and confident of my needs and boundaries when it comes to my well-being, as well as in my work and relationships. I feel that I have learnt so much from our sessions and grown through the challenges I’ve faced and talked through in our sessions.

-Northern Ireland

I came to the Flawed Journey just over 6 months ago at a point where I couldn't understand why I was feeling the way I was, I didn't feel comfortable talking about it with my friends or family and reaching out to Emma was the best thing I could have done. I had gone through a number of stressful times and could not cope well at work, in social interactions and had a heightened anxiety that I could not manage myself. I have developed so much since working with Emma which I didn't think I would be able to say personally about myself. She was so patient, understanding and non-judgemental and provided me with tools that I continue to apply in my day to day life to prevent anxiety creeping back in. I have learned more about myself, why I feel certain ways, how to cope with that and how to be kind to myself. Thank you for your help.

- New Zealand

I would highly recommend Emma, she is so kind and really listens to what you’re saying. She’s made me look at things differently and really made me think about my feelings and emotions. Thank you so much again Emma, I really appreciate all your help over the last 8 weeks.

 -United Kingdom

I really enjoyed the sessions with Emma. I was a bit sceptical about them being virtual but she made me feel at ease and allowed me to be myself. Over the phone I could talk freely and more openly about my feelings. The sessions were really worthwhile and I valued the tasks provided in addition to Emma's advice. Thank you!

-Northern Ireland

Emma has been wonderful for my daughter. Very nurturing and supportive. The walk and talk therapy was a great way to Connect and form a bond. She quickly became a trusted confidant and would recommend Emma especially for teenage girls.

-Sydney, Australia

It’s been a year since my first session with Emma. I was so scared and nervous on that first day but Emma made me feel comfortable and safe. I cannot believe how far I have come and I would not be the person I am today without the help of Emma. I have more confidence to do things outside my comfort zone and I am more confident at meeting new people. I still have my ups and downs but Emma is always there to support me and get me through it. From the bottom of my heart thank you so much. You are an amazing person.

-Sydney, Australia

I found the Flawed Journey while trying to get better on my codependency issue. My first encounter with Emma was that she's friendly and I instantly felt like I could talk to her. Throughout my therapy journey, Emma has been very supportive listening to the issues I have been struggling with. The sessions give me courage to leave the relationship and accept the fact that it wasn't working, which was something I have been struggling to overcome my whole life. Normally I would feel really sad, angry, and it takes a long time for me to bounce back from that emotion. But the sessions had brought out another version of myself, not that I wasn't sad, but I learned to give myself love and courage to see what's right for me even when it's hard. Thank you Emma for supporting my healing journey.

- Indonesia

Emma was the kindest and most patient person I’ve ever spoken too. Thank you for helping me with my struggles when I felt unheard and alone.

- Sydney, Australia

Emma is an amazing therapist who really listens. Her support, guidance and resources have helped me considerably and I am so grateful. I've had mixed feelings about therapists in the past, but Emma truly understands and empathises with you. My perspective on my emotions has changed for the better and I will definitely continue to improve my mental health with the tools Emma has given me.

- Sydney, Australia

Would describe starting therapy with Emma as life changing. We worked on a trauma that I thought would always have a detrimental effect on my life, now i know its something that the side effects of can be managed. She was great at giving me exercises to work through things and it was amazing to be able to speak to someone with absolutely zero judgement.

- Sydney, Australia

 Emma was always understanding and helped me understand my emotions and deal with difficult situations. She gave me new perspective to my circumstances and made me feel validated. I thoroughly appreciated my sessions with her and the time she took to send me resources to help me navigate my emotions.

- Singapore