CLIENT FEEDBACK
Find out below what past client's have said about their overall experience when seeking TFJ services.
Updated: December 2021
The Flawed Journey's support is so flawless for me. Emma, it's founder, is one of the most empathetic people I have ever met. She is so caring and helpful; lent her ears whenever I needed and she ensured to help in all walks of life.
- India
I have nothing but great things to say about the flawed journey. Emma is my therapist, she is amazing. She makes me feel so at easy, very comfortable with my emotions and makes me feel like I am not alone with everything I’ve experienced. I definitely would not be where I am today, if it was for Emma guiding me in the direction, and helping me find peace and solutions to my needs. Thank you so much.
-Northern Ireland
Emma was amazing, easy to talk to and I felt like she really understood. She provided me with an insight into my own feelings and trauma that help me on a daily basis. I now understand much better why I feel the way that I feel about past events. I look forward to returning to therapy with Emma this year. The fact that I could do this online made it so much more accessible to me.
-Sydney, Australia
I never knew I needed a therapy until when one of my mates mentioned that I needed it as I was at my rock bottom. I came across Emma on Facebook and she was a sign that I really needed to talk to someone. I finally have the courage to do so much and Emma was a God send. I am so grateful for her help and having sessions with her really helped me be a better version of myself. I wouldn't do it with anyone else.
-Singapore
Very comforting experience and really enjoyed speaking to my therapist Emma.
-Singapore
I reached out to Emma when I felt overwhelmed by a personal loss, anxiety from the COVID-19 situation and relationship troubles. She was able to help me structure my thoughts and guide me to deal with the issues one by one. She gave me a safe space to open up, which I was a little apprehensive of when I started. Kudos!
- Singapore
My sessions with Emma have been so helpful for me! Going into a session often feeling overwhelmed, I finish with a sense of clarity and what I’m struggling with seems less daunting. Emma has helped me with rationalising my thoughts, providing me with various steps and tools that I can now automatically jump to using when I find myself struggling with anxiety. I feel more aware and confident of my needs and boundaries when it comes to my well-being, as well as in my work and relationships. I feel that I have learnt so much from our sessions and grown through the challenges I’ve faced and talked through in our sessions.
-Northern Ireland
I came to the Flawed Journey just over 6 months ago at a point where I couldn't understand why I was feeling the way I was, I didn't feel comfortable talking about it with my friends or family and reaching out to Emma was the best thing I could have done. I had gone through a number of stressful times and could not cope well at work, in social interactions and had a heightened anxiety that I could not manage myself. I have developed so much since working with Emma which I didn't think I would be able to say personally about myself. She was so patient, understanding and non-judgemental and provided me with tools that I continue to apply in my day to day life to prevent anxiety creeping back in. I have learned more about myself, why I feel certain ways, how to cope with that and how to be kind to myself. Thank you for your help.
- New Zealand
Emma was very helpful in getting me through some difficult times and trying to understand issues that I was going through in my life. She was understanding and offered good advice on how I should look at the situation. She was also very accommodating with my busy schedule which was extremely helpful to fit in the appointments.
- Singapore
Emma is a fantastic therapist. She provides a safe space to talk in sessions and also has a great knowledge of resources. I couldn't recommend Emma enough and will be forever grateful for how much she has helped me.
- Melbourne, Australia
I personally, was very nervous at the thought of starting therapy. I found it very difficult to talk about my mental health and the issues that were affecting me. Emma made me feel comfortable and at ease to allow me to open up. Through the sessions, Emma has helped me change my outlook and mindset on certain things, which would have previously affected me. And for this, I’m truly grateful.
- Melbourne, Australia
With all the changes, and COVID restrictions, it has really affected my mental state the past few months so working with Emma has been a great help. Without judgement, Emma deeply understood what I was going through. She helped me manage my anxiety by being my sounding board during our sessions and sharing with me techniques that I can do by myself. I definitely have more good days as I'm able to manage my thoughts and emotions better, but I personally feel like therapy is a safe space for me where I can just "brain dump" anything, and not keep things inside so I always look forward to my sessions with Emma. Thank you so much for being there for me during my ups and downs!
- Singapore
I would highly recommend Emma, she is so kind and really listens to what you’re saying. She’s made me look at things differently and really made me think about my feelings and emotions. Thank you so much again Emma, I really appreciate all your help over the last 8 weeks.
-United Kingdom
I really enjoyed the sessions with Emma. I was a bit sceptical about them being virtual but she made me feel at ease and allowed me to be myself. Over the phone I could talk freely and more openly about my feelings. The sessions were really worthwhile and I valued the tasks provided in addition to Emma's advice. Thank you!
-Northern Ireland
Emma has been wonderful for my daughter. Very nurturing and supportive. The walk and talk therapy was a great way to Connect and form a bond. She quickly became a trusted confidant and would recommend Emma especially for teenage girls.
-Sydney, Australia
It’s been a year since my first session with Emma. I was so scared and nervous on that first day but Emma made me feel comfortable and safe. I cannot believe how far I have come and I would not be the person I am today without the help of Emma. I have more confidence to do things outside my comfort zone and I am more confident at meeting new people. I still have my ups and downs but Emma is always there to support me and get me through it. From the bottom of my heart thank you so much. You are an amazing person.
-Sydney, Australia
I found the Flawed Journey while trying to get better on my codependency issue. My first encounter with Emma was that she's friendly and I instantly felt like I could talk to her. Throughout my therapy journey, Emma has been very supportive listening to the issues I have been struggling with. The sessions give me courage to leave the relationship and accept the fact that it wasn't working, which was something I have been struggling to overcome my whole life. Normally I would feel really sad, angry, and it takes a long time for me to bounce back from that emotion. But the sessions had brought out another version of myself, not that I wasn't sad, but I learned to give myself love and courage to see what's right for me even when it's hard. Thank you Emma for supporting my healing journey.
- Indonesia
Emma was the kindest and most patient person I’ve ever spoken too. Thank you for helping me with my struggles when I felt unheard and alone.
- Sydney, Australia
Emma is an amazing therapist who really listens. Her support, guidance and resources have helped me considerably and I am so grateful. I've had mixed feelings about therapists in the past, but Emma truly understands and empathises with you. My perspective on my emotions has changed for the better and I will definitely continue to improve my mental health with the tools Emma has given me.
- Sydney, Australia
Would describe starting therapy with Emma as life changing. We worked on a trauma that I thought would always have a detrimental effect on my life, now i know its something that the side effects of can be managed. She was great at giving me exercises to work through things and it was amazing to be able to speak to someone with absolutely zero judgement.
- Sydney, Australia
Emma was always understanding and helped me understand my emotions and deal with difficult situations. She gave me new perspective to my circumstances and made me feel validated. I thoroughly appreciated my sessions with her and the time she took to send me resources to help me navigate my emotions.
- Singapore
Emma is my knight in shining armour, over the last year she has motivated and taught me things I new, I just needed that extra push. The sessions I look forward to and feel most comfortable with Emma and I’m not afraid to open up and tell her anything as there is no judgement at all.
- Sydney, Australia
Emma has been a dream come true for me. Before I started this journey I was scared that nobody understood me and I didn't deserve to be happy and healthy. After our 20 sessions, I feel a huge improvement in my mental health and I have a better understanding of myself and my thoughts. I have learned to notice signs of stress, anxiety, and bad thoughts, and even though I can't fully control or avoid them, I still feel confident in doing my best. I especially like that Emma does not let me run away from a hard topic. There are times where I just want to change the subject and run away because it is so emotional for me, but I know that after every session I feel better and better, especially if we have talked about something hard.
- Bulgaria
Emma is one of the best things that ever happened to me. I always wanted to give a go to talk therapy but only did when I was in the worst state. However, Emma with such empathy guided me, listened to me and most importantly gave me the tools to improve and progress. I absolutely loved how after each session Emma would send worksheets and other helpful things. Since the first session I felt supported, safe and always looked forward to another session. I felt better just after a few sessions. The feeling of being heard and all of your feelings being validated made me feel my normal self once again.
- UK