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Privacy Policy

Effective Date: 22.4.24

Thank you for visiting The Flawed Journey ( Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

We may collect personal information from you when you visit our Website, including but not limited to your name, email address, phone number, and any other information you provide to us voluntarily. Additionally, we may automatically collect certain information about your device and usage of our Website, such as your IP address, browser type, operating system, and browsing activity.

We ask you for certain personal data to provide you with the products or services you request. For example, when you book a session, make purchases, contact our team, request to receive communications, create an account, participate in our events.


This personal data includes your:

  • Your IP address

  • Your contact information and email address

  • Other information such as interests and preferences

  • Payment or credit card information

  • Personal preferences including marketing and cookie preferences

  • Data profile regarding your online behaviour on our website

Why We Collect Your Data

  • To respond to your inquiries and requests.

  • To communicate with you about our services and promotions.

  • To personalise and improve your experience on our Website.

  • To analyse trends and gather demographic information.

  • To better understand your needs.

  • To improve our services and products.

  • To send you promotional emails containing the information we think you will find interesting.

  • To contact you to fill out surveys and participate in other types of market research.

  • To customise our website according to your online behaviour and personal preferences.

  • To comply with legal obligations.

Safeguarding and Securing the Data

The Flawed Journey is committed to securing your data and keeping it confidential. The Flawed Journey has done all in its power to prevent data theft, unauthorised access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online. We take reasonable measures to protect your personal information from unauthorised access, use, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behaviour (analyse web traffic, web pages you spend the most time on, and websites you visit).

The data we collect by using cookies is used to customise our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.

Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser. 

Links to Other Websites

Our website contains links that lead to other websites. If you click on these links The Flawed Journey is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information.

If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.

The Flawed Journey will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.

If you have any questions or concerns about this Privacy Policy, please contact us via email at

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