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A modern Counselling & Therapy practice that are passionate about breaking the stigma of mental health.

The Flawed Journey genuinely care about your mental health, well-being and have your best interests at heart to ensure you get the best care, help and support you need.

I provide a safe space where mental health issues are normalised and have a non-clinical approach where I help you on a journey of healing and growth to improve your overall mental health.



Accessible & Affordable Mental Health Support 


Flexible session times and offer sessions outside of regular 9-5


FREE 20 Minute Phone Consultation


I provide sessions online from the comfort of your own home


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The Flawed Journey was founded in late 2019 and since then we have helped over 200 individuals across the globe located in UK, Ireland, Australia, New Zealand and Asia with their mental health. Our Founder Emma started her career as a Mental Health Counsellor at a time when she was dealing with her own mental health struggles and uses both her own personal journey and professional experience combined to assist clients on a healing journey of increasing their overall feelings of self-worth.

"I started The Flawed Journey because when I was in need of help and in search for a Counsellor and professional help, I couldn't find instant services that were accessible, affordable and relatable. My aim is to create a safe non-judgemental space where individuals can reach services when needed without the restriction of waiting times and high fees which will enable individuals to get the help they need."

- Founder, Emma Craig


Anger Management



Behavioural Issues

Bereavement & Grief



Career Difficulties


Relationship Issues

School & Social Related Issues

Self - Esteem

Self - Compassion

Self - Harm Issues


Suicidal Feelings



Coping Skills


Child & adolescent



Emotional Distress

Expatriate & Relocation Issues

Imposter Syndrome

Life Transitions


Performance Anxiety

Personal Development


Pregnancy & Postnatal Depression


PTSD & Childhood Trauma


What to expect?

Introduction, get to meet me your and chat through what you're facing with your mental health to ensure we connect any my approach is a good fit for you and suitable for what you need.

What do I need to know?

We will be able to discuss what session times are available, session lengths, frequency of sessions, what a typical sessions looks like and what to expect in a first session with me.

What will I share?

You will be able to share your desired goals that you would like to achieve during your therapy journey and discuss your expectations of working with a therapist.

What is the purpose of the call?

We will discuss your preferred online session type, TFJ policy, fees and client rights and the purpose of the consultation is to ensure I can help you with my services and tailor around what works best for you!


Emma is an amazing therapist who really listens. Her support, guidance and resources have helped me considerably and I am so grateful. I've had mixed feelings about therapists in the past, but Emma truly understands and empathises with you. My perspective on my emotions has changed for the better and I will definitely continue to improve my mental health with the tools Emma has given me.

- Sydney, Australia

Emma was amazing, easy to talk to and I felt like she really understood. She provided me with an insight into my own feelings and trauma that help me on a daily basis. I now understand much better why I feel the way that I feel about past events. I look forward to returning to therapy with Emma this year. The fact that I could do this online made it so much more accessible to me.

 -Sydney, Australia

 I have nothing but great things to say about the flawed journey. Emma is my therapist, she is amazing. She makes me feel so at easy, very comfortable with my emotions and makes me feel like I am not alone with everything I’ve experienced. I definitely would not be where I am today, if it was for Emma guiding me in the direction, and helping me find peace and solutions to my needs. Thank you so much.

- Northern Ireland

I reached out to Emma when I felt overwhelmed by a personal loss, anxiety from the COVID-19 situation and relationship troubles. She was able to help me structure my thoughts and guide me to deal with the issues one by one. She gave me a safe space to open up, which I was a little apprehensive of when I started. Kudos!




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